Introduction

This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Audience

This course is intended for messaging support professionalswho work in medium-to-large environments (250 to 5,000 seats) with multiplephysical locations, mixed-client connection protocols, and wireless andInternet messaging connectivity.

At Course Completion

After completing this course, students will be able to:

• Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
• Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
• Configure and manage Exchange Server 2003.
• Manage interoperability between Exchange Server 2003 and Exchange 2000.
• Secure Exchange Server 2003.
• Manage recipients.
• Manage public folders.
• Manage address lists.
• Implement and manage client access with Internet protocols.
• Manage client configuration and connectivity.
• Manage routing.
• Manage mobile devices with Exchange Server 2003.
• Manage data storage and hardware resources.
• Plan for disaster and disaster recovery.
• Back up and restore Exchange.
• Perform preventive maintenance.
• Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

Prerequisites

Before attending this course, students must have:

• Working knowledge of Microsoft Windows Server™ 2003.
• Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
• Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).

In addition, it is recommended, but not required, that students have completed:

• Course 2274: Managing a Microsoft Windows Server 2003 Environment, or equivalent knowledge
• Course 2275: Maintaining a Microsoft Windows Server 2003 Environment, or equivalent knowledge
• Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts, or equivalent knowledge

Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.

Course Outline

• Installing and Upgrading to Exchange Server 2003
  - Installing Exchange Server 2003
  - Installing Exchange Server 2003 in a Clustered Environment
  - Installing and Using Exchange Management Tools
  - Upgrading to Exchange Server 2003 from Exchange 2000
• Configuring and Managing Exchange Server 2003
  - Creating and Applying Exchange Policies
  - Configuring Exchange Server 2003 for Proactive Management
  - Adding, Removing, and Updating Exchange Servers
  - Managing Exchange Server 2003 in a Mixed Environment
• Securing Exchange Server 2003
  - Preparing for viruses Securing Mailboxes
  - Implementing Digital Signature and Encryption Features
  - Configuring Firewalls
  - Configuring Administrative Permissions
  - Allowing Only Required Services to Run on Exchange Server 2003
• Managing Recipients
  - Introduction to Exchange Recipients
  - Creating, Deleting, and Modifying Users and Contacts
  - Managing Mailboxes
  - Managing Mail-Enabled Groups
• Managing Public Folders
  - Managing Public Folder Data
  - Managing Network Access to Public Folders
  - Publishing An Outlook 11 Form
• Managing Address Lists
  - Introduction to Address Lists
  - Managing and Customizing Address Lists
• Implementing and Managing Client Access With Internet Protocols
  - Implementing Front-End and Back-End Servers
  - Implementing and Managing Outlook Web Access
• Managing Client Configuration and Connectivity
  - Configuring and Customizing Outlook 2003
  - Performing Calendaring Tasks in Outlook 2003
  - Installing and Configuring Outlook Express
• Managing Routing
  - Explaining How Message Routing Works in an Organization
  - Configuring Routing in an Exchange Organization
  - Explaining Internet Connectivity Concepts and Protocols
  - Managing Connectivity to the Internet
• Managing Mobile Devices with Exchange Server 2003
  - Managing Mobility Components
  - Provisioning Users for Mobile Access
• Managing Data Storage and Hardware Resources
  - Managing Data Storage
  - Managing Disk Space
  - Managing Hardware Upgrades
• Disaster Recovery
  - Planning for Disaster in Your Exchange Environment
  - Backing Up Exchange Server 2003
  - Restoring Exchange Server 2003
• Performing Preventive Maintenance
  - Managing Daily Exchange Operations
  - Conducting Scheduled Exchange Maintenance
  - Performing On-Demand Exchange Maintenance
• Migrating Users from Exchange Server 5.5 to Exchange Server 2003
  - Populating Active Directory with Windows NT 4.0 User and Group Accounts
  - Connecting the Exchange 5.5 Directory to Active Directory
  - Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization

Microsoft Certified Professional Exams

Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Related courses:

• M2274 Managing a Microsoft Windows Server 2003 Environment
• M2275 Maintaining a Microsoft Windows Server 2003 Environment
• M2276 Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
• М2279 Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

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