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M2126

Managing a Microsoft Windows 2000 Network Environment

Course length: 5 days

Introduction

The goal of this five-day, instructor-led course is to provide the knowledge required by system administrators, network administrators, and IT professionals who implement, manage, and troubleshoot existing network and server environments based on the Microsoft® Windows® 2000 operating system.
These skills are generally required in medium to large organizations that maintain 200 to 26,000 user desktops and servers, spanning two to 100 physical locations by using local area networks (LANs) and the Internet or intranets. Additionally, this course provides the skills and knowledge that Microsoft Certified Systems Administrator (MCSA) certification candidates need to prepare for Microsoft Certified Professional Exam 70-218: Managing a Microsoft Windows 2000 Network Environment.

Audience

This course is intended for system administrators, network administrators, and IT Professionals who focus on performing desktop and server installation and configuration tasks, and network and operating system management tasks in a Windows environment. The technical support specialist is a secondary audience for this course, because the course deals with troubleshooting tasks, hardware and software installations, configurations, upgrades, and some network and system operations tasks.

At Course Completion

After completing this course, students will be able to:

  • Publish and maintain printers and shared folders.
  • Delegate administrative control of an organizational unit.
  • Install and configure the Domain Name System (DNS) service.
  • Identify Active Directory® directory service replication latency issues and resolve conflicts that result from replication.
  • Implement Group Policy to centrally manage users and computers.
  • Manage users' desktops and software by using Group Policy.
  • Implement security settings and account policies by using Group Policy.
  • Implement and manage Web-based services in an intranet.
  • Implement Remote Access Service (RAS) and manage remote access by using remote access policies.
  • Implement and manage the Dynamic Host Configuration Protocol (DHCP) service.
  • Implement name resolution for client computers by using DNS and Windows Internet Name Service (WINS).
  • Troubleshoot client computer startup and user logon problems.

Prerequisites

Before attending this course, students must have completed:

Course Outline

  • Introduction to Managing a Windows 2000 Network
    - Windows 2000 Network Management Tasks
    - Using Active Directory for Centralized Management
    - Delegating Administrative Control
    - Managing Network Resources
  • Introducing Active Directory
    - Overview of Active Directory
    - Active Directory Logical Structure
    - Active Directory Physical Structure
  • Managing Shared Network Resources
    - Introduction to Publishing Resources
    - Setting Up and Managing Published Printers
    - Implementing Printer Locations
    - Maintaining Printer Resources
    - Setting Up and Administering Published Shared Folders
    - Monitoring Access to Shared Folders
    - Troubleshooting User Access to Network File Resources
    - Troubleshooting Published Resources
    - Best Practices
  • Delegating Administrative Control
    - Introduction to Delegating Administrative Control
    - Controlling Access to Active Directory Objects
    - Delegating Administrative Control of Active Directory Objects
    - Managing Computer Accounts
    - Customizing Microsoft Management Consoles (MMCs)
    - Setting Up Taskpads
    - Best Practices
  • Managing DNS
    - Overview of the DNS Query Process
    - Creating Zones
    - Configuring Zones
    - Configuring DNS Updates
    - DNS Name Resolution in Active Directory
    - Maintaining and Troubleshooting DNS Servers
    - Best Practices
  • Examining Active Directory Replication
    - Introduction to Active Directory Replication
    - Replication Components and Processes
    - Using Sites to Optimize Active Directory Replication
    - Identifying Replication Problems by Using Event Viewer
    - Backing Up and Restoring Active Directory
  • Implementing Group Policy
    - Group Policy Structure
    - Working with Group Policy Objects
    - How Group Policy Settings Are Applied in Active Directory
    - Modifying Group Policy Inheritance
    - Troubleshooting Group Policy
    - Best Practices
  • Using Group Policy to Manage the Desktop Environment
    - Introduction to Managing User Environments
    - Using Administrative Templates in Group Policy
    - Assigning Scripts by Using Group Policy
    - Using Group Policy to Redirect Folders
    - Troubleshooting User Environment Management
    - Introduction to Managing Software Deployment
    - Deploying Software
    - Managing Software
    - Identifying Solutions to Software Deployment Problems
    - Best Practices
  • Managing Network Security
    - Securing the User Environment by Using Group Policy
    - Configuring Account Policies by Using Group Policy
    - Analyzing Security Log Files to Detect Security Breaches
    - Helping to Protect the Logon Process
    - Examining Service Packs, Hotfixes, and Antivirus Software
    - Best Practices
  • Managing Web Services
    - Overview of Internet Information Services
    - Configuring Web Server Properties
    - Creating Web Sites and Virtual Directories
    - Managing Web Site Content
    - Identifying and Configuring User Authentication
    - Configuring User Access to Web Pages
    - Configuring Web Browsers
    - Maintaining a Web Server
  • Managing Remote Access
    - Overview of Remote Access in Windows 2000
    - Configuring the Remote Access Server
    - Configuring Authentication Protocols
    - Configuring Encryption Protocols
    - Configuring Routing and Remote Access for DHCP Integration
    - Examining Remote Access Policies
    - Examining Remote Access Policy Evaluation
    - Creating a Remote Access Policy
    - Configuring the Remote Access Client
    - Best Practices
  • Implementing and Managing DHCP
    - Overview of DHCP
    - Installing the DHCP Service
    - Authorizing the DHCP Service
    - Creating and Configuring a Scope
    - Configuring DHCP in a Routed Network
    - Support DHCP
    - Best Practices
  • Implementing Name Resolution
    - Introduction to Name Resolution
    - NetBIOS Name Resolution
    - Using WINS for NetBIOS Name Resolution
    - Host Name Resolution
    - Configuring Name Resolution for Client Computers
    - Using DNS for Host Name Resolution
    - Troubleshooting Name Resolution
    - Best Practices
  • Troubleshooting Client Computer Startup and User Logon Problems
    - The Startup Process for Clients Running Windows 95 and Windows 98
    - The Windows NT-Based Startup Process
    - Using Advanced Startup Options to Start the Computer
    - Using the Last Known Good Configuration to Start the Computer
    - Using the Recovery Console
    - Troubleshooting the User Logon Process

Microsoft Certified Professional Exams

70-218: Managing a Microsoft Windows 2000 Network Environment.

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

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